1600 Old Frankfort Pike
Lexington KY 40504
Contact Information
Address 1600 Old Frankfort Pike
Lexington, KY 40504
Phone (859) 233-0044
Fax 859 259-1598
Contact Name Ashley Hammond
Web and Social Media
LHS adopters prepare to take their new best friend home
At A Glance
IRS Ruling Year 1944
Other ways to donate, support, or volunteer
There are many easy, fun, and lasting ways to give to the Lexington Humane Society (LHS)!  The easiest way to donate is through our Constant Companions program, which provides donors the opportunity to select a monthly gift amount to be charged to a credit card.  More information can be found online at AdoptLove.net.  Regular donations can also be made through our secure AdoptLove.net webpage, through the mail, or in person at 1600 Old Frankfort Pike.
Some of the fun ways to show your support include attending our great fundraising events offered throughout the year, shopping our merchandise boutique located in the Adoption Center located at 1600 Old Frankfort Pike, or hosting donation collection drives.
Other ways to support LHS:
  • Triple Crown and other sponsorships
  • Paver stones and kennel plaques
  • In-kind donations
  • Memorial and in-honor donations
  • "Wish list" donations
  • Volunteering of time and talent
Financial Summary
Revenue vs Expenses - All Years
Expense Breakdown - Recent Year
Mission Statement To advocate the compassionate treatment of animals; educate the community on responsible, lifelong pet ownership; and promote adoption as the best option when searching for a new pet.
Background Statement
Founded in 1889, LHS is a 501(c)3 organization solely dependent on private donations and community support to fund our $2.3 million annual budget.  LHS is the largest pet adoption agency in Central Kentucky and we care for over 5,000 animals/year.  We are extremely proud to have a save rate of 98% thanks to our valued supporters and donors, highly skilled staff, and life-saving programs.  Simply stated, our mission is to Give Love, Teach Love, and Adopt Love.
LHS is a highly regarded nonprofit agency with a 4-star Charity Navigator rating, Platinum Level rating from GuideStar, and we have been selected as Lexington's favorite charity in the Herald-Leader's Reader's Poll for the last 7 years.  

Impact Statement
LHS is the largest adoption agency in Central Kentucky, caring for over 5,000 animals each year.  We remain very focused on our mission and all of our services link back to that mission: the promotion of pet adoption; spay/neuter; and responsible, lifelong pet ownership.
Thanks to the LHS's aggressive spay/neuter efforts in Fayette County over the past decade, we have significantly reduced the number of unwanted litters being born, thereby reducing the number of homeless animals in our community by the thousands.  This reduction in homeless animal intake allows us to rescue around 1,500 animals from crisis situations across Kentucky every year.
Spay'sTheWay, LHS's free and low-cost spay/neuter program, provides 3,500 surgeries every year, further reducing the number of homeless animals in Central Kentucky.
Our Project Purrfect initiative is focused on enhancing and promoting feline adoption, shelter care, and responsible ownership. This initiative has significantly reduced homeless cat intake in Fayette County and saved many thousands of feline lives.
Our focused "Adopt Love" message and our inviting shelter environment encourage an average of 90,000 people to visit our main Adoption Center each year.  Last year, we adopted out 5,000 animals and, thanks to successful marketing campaigns and adoption services, this year we expect to adopt out another 5,000 animals.
Needs Statement
  1. LHS's monthly operating budget covering the care and treatment of hundreds of animals is $188,000, which is why consistent funding is so critically important.  Our Constant Companions program allows supporters to easily schedule regular, monthly donations--without using checks or stamps.
  2. Our expanded facility has been open for over a decade and is continually in need of repairs and improvements to enrich the environment for our animals and visitors.  Our Future Fund is aimed at raising much needed donations to support facility upkeep and improvements.
  3. Committed volunteers are an essential part of our success, especially our foster parents who last year helped care for nearly 600 special needs animals.  We are in need of more foster parents who can help us save even more lives.
  4. Opt to Adopt: when looking for a new pet, please make adoption the best option!  It's simple, the more adoptive homes we can find means the more animals we can save.
  5. Support of all of our initiatives is critical to our success: Second Chances, Spay'sTheWay, Project Purrfect, adoptions, Train-A-Bull, and community events.
CEO/Executive Director Statement
Before becoming CEO of LHS in 2008, Susan Malcomb was an active volunteer for more than 20 years.  Her longstanding history with the organization gives her great perspective as to where it has been and where it needs to go.
Coming from a 25-year career in corporate America, Susan brought many for-profit principles to the not-for-profit LHS, which has led to much success.  For example, a top priority is to provide exceptional customer service to our donors, volunteers, and customers.  And while delivering a quality "product" is a bit different in the shelter world, it's a focus that helps guide many of our planning decisions.  LHS works extremely hard to control the controllables; present a wide variety of adoptable, highly-vetted animals; and provide services that are not only in high demand in the community but also support LHS's overall mission.
The LHS "Adopt Love" brand has been recognized nationally as have many of our programs.
We are extremely proud of the progress we have made in recent years controlling the homeless animal population, encouraging adoption and spay/neuter, and educating young and old alike on the importance of caring for pets for life.
Ongoing challenges involve overcoming the myths associated with animal welfare and helping our community members understand the role they play in helping us achieve our mission.
  1. Myth: We receive funding from government and national animal welfare organizations.  Fact: LHS receives no government funding nor do we receive regular funding from HSUS, ASPCA, and other national groups.
  2. Myth: We euthanize animals after a limited amount of time.  Fact: LHS has no "time limits" on healthy, happy animals waiting to be adopted.
  3. Myth: There are plenty of homes available for all of the homeless animals.  Fact: LHS cares for over 5,000 animals each year and we have an amazing save rate of 98%.  But sadly this is not the case for most of Kentucky, where it is estimated less than 50% of homeless animals statewide meet with positive outcomes.
  4. Myth: LHS only has pit bull and Labrador mixed breeds available for adoption.  Fact: While you will find pit and Labrador mixes available for adoption at LHS, you will also find many small, pure breed, family-friendly pets--they just get adopted quicker than our mixed breed and larger dogs.  Given a little time, we know we can find you just the right pet for your household.
Board Chair Statement

As an animal lover and having a passion for civic duty, I was eager to join the board of the Lexington Humane Society and was honored to be elected Chair in 2016.  Having had two rescue dogs of my own, I know firsthand the struggles facing homeless animals and the organizations that serve them. 

I have had the pleasure of working with the President of LHS, Susan Malcomb, witnessing her hard work and devotion to the success of the organization as well as her absolute commitment to the welfare of animals big or small and putting to an end pet overpopulation.

I am proud to say through hard work, team involvement, and clearly defined objectives, we have weathered the difficulties of a slow economy, and have made great strides towards our mission to Give Love, Teach Love, and Adopt Love.  LHS, through its exceptional staff and leadership of Susan Malcomb, provides care for thousands of animals each year, for as long as it takes to find forever homes.

LHS is a well recognized and top-rated organization within the nonprofit and animal welfare arenas.  We have achieved a 4-star Charity Navigator rating for 4 consecutive years, achieved Platinum Level status with GuideStar, and have been voted Lexington’s Favorite Charity for 6 consecutive years.  While LHS’s successes might be cause to rest on our laurels, LHS leadership and staff understand that the job never ends: each day presents a new opportunity to save more lives until every home has an animal and every animal has a home.

-Anne Gorham, LHS Board Chair
Geographic Areas Served
In a specific U.S. city, cities, state(s) and/or region.
Fayette County
LHS primarily cares for the homeless animals of Lexington-Fayette County, Kentucky.  As need and our narrow budget allow, we do assist other counties with homeless animals in crisis.  In the last 12 months, we have taken in 1,300 animals from outside of Fayette County.
Our excellent reputation encourages adopters to visit us from across the state and even from across the nation. 
Many of our other programs, like Spay'sTheWay, serve all Central Kentucky residents.
Board Chair
Board Chair Anne Gorham
Company Affiliation Stites & Harbison PLLC
Term Dec 2016 to Dec 2019
Board Members
Anita Britton Britton, Osborne, and JohnsonVoting
Ronald Brown R.L. Brown Wealth ManagementNonVoting
Steve Cecil Green Metals, Inc.Voting
Billie Dollins Community Trust BankVoting
Holly Fox Foxwood Equine Sports MedicineVoting
Steve Gates Toyota South
Anne Gorham Stites and HarbisonVoting
Rick Hartley Central BankVoting
Karen Hendren Toyota
Melissa Hicks Dean Dorton Allen Ford PPLCVoting
Rick Maynard Temper Sealy North AmericaVoting
Bret Melrose Fayette heating and AirVoting
Robyn Miller Kentucky League of CitiesVoting
Karen Mossman Community VolunteerVoting
Susan Pope Frost Brown Todd LLCVoting
Rebecca Wichard Sherman Stites & Harbison PLLCVoting
Jody Shoup 5/3 bankVoting
Heather Sinclair Breeding Henderson and HordVoting
Mara Tugel Sheabel Animal Medical CareVoting
Katherine Toms Wade Medical SalesVoting
Logan Wilson Bingham Greenbaum DollVoting
Board Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 0
Caucasian 21
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 9
Female 13
Unspecified 0
Board Term Lengths 4
Board Term Limits 2
Board Meeting Attendance % 67%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 90%
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 6
Board Co-Chair
Board CoChair Rick Maynard
Company Affiliation Tempur Sealy North America
Term Dec 2016 to Dec 2019
Standing Committees
Board Governance
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
CEO Comments
LHS is very fortunate to have an outstanding group of dedicated, passionate, and educated board members.  Our board is primarily a fundraising board as daily operations and initiatives are handled by the paid staff of LHS.  As ambassadors of the organization, our board members educate their contacts on the mission and purpose of LHS and garner support for our efforts.
Our special events have all reached sell-out status, except for our Mutt Strut walk-a-thon.  Board members are encouraged to assist with taking this event to the next level.  In addition we are working to improve our monthly recurring donations program, Constant Companions.
CEO/Executive Director
Executive Director Susan Malcomb
Term Start Dec 2007
Email smalcomb@lexingtonhumanesociety.org
  • 25 years of retail management experience including 14 years with Macy's management running a $64 million business and leading up to 400 associates
  • 20+ year volunteer with LHS helping with all aspects of the organization
  • Selected as "Macy's Volunteer of the Year" in 1996 for dedication shown to LHS
  • Foster parent to over 300 LHS animals
Full Time Staff 33
Part Time Staff 21
Volunteers 715
Contractors 0
Retention Rate 70%
Management Reports to Board? Yes
Staff Demographics - Ethnicity
African American/Black 3
Asian American/Pacific Islander 0
Caucasian 51
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Staff Demographics - Gender
Male 12
Female 42
Unspecified 0
Senior Staff
Title Vice President of Research, Projects, and Initiatives
Title DVM
Title Vice President of Human Resources & Risk Management
Title Senior Manager of Animal Health and Welfare
Title Finance Manager
Title Senior Manager of Adoptions
Title Senior Manager of Donor Relations
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
NonManagement Formal Evaluation Yes
Non Management Formal Evaluation Frequency Annually
CEO Comments
LHS is blessed to have an exceptional team of directors and managers who lead a very dedicated staff.  Our directors and managers have an average of 9 years with the organization.  In a non-profit arena with a high compassion-fatigue factor, this length of service shows the commitment our team has for our mission and for the animals. 
We have succession plans in place for any directors or managers expected to retire in the next 3 years with individual development plans in place for internal candidates.
This year, LHS will adopt out around 5,000 homeless animals--dogs, cats, rabbits, guinea pigs, pot bellied pigs, birds, horses, and more.  Dog and cat adoptions include spay/neuter surgery, microchip, mild de-worming, core vaccinations including rabies, flea treatment, optional 30-day pet medical insurance, a complimentary veterinary wellness exam, and a complimentary bath and brush.
As part of our adoptions program, we offer the First Contact service and Finders-Keepers, which work to find the right pet for the right family and then provide the resources and guidance to help owners keep their animals for life.  Last year, our concierge-style First Contact service successfully matched over 500 pets with people who were hoping to adopt a particular breed or type of pet.
Category Animal-Related, General/Other Animal Protection & Welfare
Population Served Families, Adults,
Program Short Term Success As a result of the LHS adoption program, 5,000 homeless animals are saved each year.
Program Long term Success The LHS adoption program works to end pet homelessness.  LHS will continue to serve as an adoption agency until there are "no more homeless pets."
Program Success Monitored By
  • Number of animals adopted
  • Homeless animal intake in Fayette County
In just over 12 years, LHS has provided 33,000 free and low-cost spay/neuter surgeries through our Spay'sTheWay program, preventing tens of thousands of unwanted litters from being born.  Spay'sTheWay surgeries are available to dogs, cat, feral/community cats, and rabbits.  Rabies vaccination, booster vaccination (DA2PP/FVRCP), Fayette County pet license, and nail trim are included with each surgery at no additional cost.  An optional $15 microchip is available day of surgery along with some other low-cost, basic wellness services.
As part of the Spay'sTheWay program, LHS offers Love-A-Bull, which provides free spay/neuter surgeries to all pit bulls and pit bull mixes living in Fayette County.  Thanks to Love-A-Bull, we've seen a significant reduction in the homeless pit bull population in Lexington.
Category Animal-Related, General/Other Animal Protection & Welfare
Population Served At-Risk Populations, Families,
Program Short Term Success The annual goal of Spay'sTheWay is to provide at least 3,500 spay/neuter surgeries to prevent unwanted litters and help animals live longer, happier, healthier lives.
Program Long term Success Spay'sTheWay's goal is to compassionately end pet overpopulation through birth prevention.
Program Success Monitored By
  • Number of spay/neuter surgeries performed
  • Total homeless animal intake in Fayette County
  • Homeless puppy and kitten intake in Fayette County
Description To promote responsible and lifelong pet ownership, LHS offers an online Resource Center with great pet care information and guidance; summertime Critter Camp for kids; shelter seminars/tours; school presentations; and portable information clinics.  Each year, thousands of kids and adults are educated through scheduled presentations, while countless numbers are educated in our adoption centers, through our webpage, on Facebook and other social media, and at various community events.
Category Animal-Related, General/Other Animal Protection & Welfare
Population Served Families, ,
Program Short Term Success LHS educates approximately 3,000 kids and adults every year.
Program Long term Success Ideally, we'd like to see a time when all pets stay in their homes for life, pets are not relinquished due to preventable reasons, animals are not irresponsibly bred, and all animals are treated with kindness and respect.
Program Success Monitored By
  • Homeless animal intake in Fayette County
  • The number of animal "care and treatment" calls received by Lexington-Fayette Animal Care & Control by concerned citizens
Description Caring for over 5,000 animals every year takes a team of dedicated staff and volunteers--especially volunteer foster parents.  LHS's foster care program places animals in need of a little extra TLC into homes for an average of one month.  Our amazing foster parents donate their time, energy, homes, and love in order to help save animals with the most need.  Last year alone, 700 animals were saved through this program.  Many of these animals benefited from our Second Chances fund, which provides the financial resources necessary for specialized surgeries and treatments.   
Category Animal-Related, General/Other Animal Protection & Welfare
Population Served Adults, ,
Program Short Term Success Last year, 800 animals were saved thanks to our foster care program and we hope to increase this number this year.
Program Long term Success Foster care helps LHS save our most fragile animals that otherwise would not have had a chance at survival and work towards our goal of ending pet homelessness.
Program Success Monitored By
  • LHS's save rate
Program Comments
CEO Comments
Pet homelessness continues to be a tragedy in the state of Kentucky and nationwide, with millions of unwanted animals euthanized every year.  Despite advances we have made in the number of unwanted litters being born, there are still too many animals and too few adoptive-homes.  Since LHS has no "time limits," with some animals living with us for over a year or longer before adoption, enrichment is very important to keep our animals happy and healthy.  Our enrichment initiatives require a great deal of resources to be effective: purchasing sturdy beds for the dogs to sleep on, cat perches so our cats can practice their innate behaviors, veggies and nutritional supplements for our exotic animals, and other key items; investing in the latest advancements in shelter medicine; and developing greater opportunities for exercise and fresh air.  These things may be costly, but are vital to the health and well-being of our animals.
We constantly review cost-saving measures to ensure we make every dollar go as far as possible.  Our number one priority is caring for our animals, with a focus on preventive care that saves both animal lives and money in the long-run.
Promoting adoption is critical to our mission.  Our "Opt To Adopt" and "Adopt Love" messages can be seen on billboards, in magazines and other print media, and on TV--all of which are donated "in-kind" to help us spread the word.
Plans & Policies
Organization has a Fundraising Plan? No
Organization has a Strategic Plan? No
Management Succession Plan? No
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Government Licenses
Is your organization licensed by the Government? No
Revenue vs Expenses - All Years
Expense Breakdown - Recent Year
Fiscal Year
Fiscal Year Start July 01, 2017
Fiscal Year End June 30, 2018
Projected Revenue $2,256,500.00
Projected Expenses $2,256,500.00
Endowment Value $50,000.00
Spending Policy Income Only
Detailed Financials
Revenue and ExpensesHelpFinancial data for prior years is entered by foundation staff based on the documents submitted by nonprofit organizations.Foundation staff members enter this information to assure consistency in the presentation of financial data across all organizations.
Fiscal Year201620152014
Total Revenue$3,711,037$3,771,127$3,185,546
Total Expenses$3,576,231$3,278,787$3,039,188
Revenue Less Expenses$134,806$492,340$146,358
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available). Revenue from foundations and corporations may be included in individual contributions when not itemized separately.
Fiscal Year201620152014
Foundation and
Corporation Contributions
Government Contributions$0$0$0
Individual Contributions$718,988$582,045$469,353
Investment Income, Net of Losses$34,504$39,381$37,711
Membership Dues$0$12,125$0
Special Events$629,653$647,943$678,333
Revenue In-Kind$64,340--$38,023
Expense Allocation
Fiscal Year201620152014
Program Expense$3,310,628$3,054,526$2,819,108
Administration Expense$108,582$106,925$80,443
Fundraising Expense$157,021--$139,637
Payments to Affiliates------
Total Revenue/Total Expenses1.041.151.05
Program Expense/Total Expenses93%93%93%
Fundraising Expense/Contributed Revenue12%0%12%
Assets and Liabilities
Fiscal Year201620152014
Total Assets$4,810,932$4,670,710$3,969,760
Current Assets$1,167,905$33,334$850,270
Long-Term Liabilities$0--$0
Current Liabilities$297,169$299,707$338,811
Total Net Assets$4,513,763$4,371,003$3,630,949
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years? No
State Registration Yes
CEO Comments

Having survived the economic downturn of 2008-2012 and the increased number of animals in need of our help, LHS is now able to expand our programs to help save even more lives.  Through our aggressive spay/neuter efforts and promoting our wonderful selection of pets available for adoption, we have made a dramatic impact on the number of homeless pets in our home county, Fayette.  However, we know there are still too many homeless animals statewide.  Thankfully we have the skills and abilities to rescue animals from crisis situations, overcrowded shelters, and animals with critical needs.  Our efficient, effective, focused practices along with donor support allow for these efforts.  Our marketing, community outreach, reputation, and progressive programs promote adoption as the best option thus matching over 5,000 animals with their new families this past year.  These efforts will continue until there are no more adoptable animals in need of homes.  With our 96% save rate, that day is not as far away as we once thought.    

Address 1600 Old Frankfort Pike
Lexington, KY 40504
Primary Phone 859 233-0044
CEO/Executive Director Susan Malcomb
Board Chair Anne Gorham
Board Chair Company Affiliation Stites & Harbison PLLC