Our executive director has a Masters degree in Social Work, and 10+ years of experience in the social work field. She supervises Social Work Interns at Family Services and uses the research based Strengths Perspective to determine the needs and resources available to the clients . Services provided will fall under one or all of three categories...
Family Services uses "The self-sufficiency matrix", which was created by the Snohomish County Self Sufficiency Taskforce in Washington State in 2004. It is an assessment and outcome measurement tool based on the federal outcomes standard ROMA (Results Oriented Management and Accountability). This impact measurement tool has 25 individual indicators, each measuring observable change in some aspect of self-sufficiency on a scale of 0 - 5.
The matrix is designed to be flexible: and we trimmed it to include only 10 most common indicators identified by our client population as reasons for their need (Income, Employment, Education, Housing, Childcare, Transportation, Food, Support System, Substance Use, and Health Care). The scale was developed on a continuum from “in-crisis” to “secure” and allows for the measurement of client progress (1=In Crisis, 2= At Risk, 3= Safe, 4= Stable, 5=Secure) over time.
This matrix is very helpful as a case management tool to document client progress towards self-sufficiency; as a program management tool to assess the effectiveness of the services being offered; and as a measurement tool for funders to be able to clearly see the effectiveness of our client initiatives, and resource/referral programs.
Masters of Social Work
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