PO BOX 888
74 South Church Street, Lloyd M. Hall Community Bldg.
Contact Information
Address PO BOX 888
74 South Church Street, Lloyd M. Hall Community Bldg.
SALYERSVILLE , KY 41465 0888
Phone (606) 349-5152
Fax 606 349-5152
Contact Name Marlene W. Howard
At A Glance
IRS Ruling Year 1990
Former Names
Big Sandy Seniors
Other ways to donate, support, or volunteer We accept donations made at the center, receipts given for all donations.  Checks can be mailed to MCSC, P.O. Box 888, Salyersville, KY 41465.  In-Kind can be done as repairs for kitchen equipment, vehicles, sewing machines or donations of tires etc.  There are many opportunities for people to volunteers at the center.  They can help with activities at the center, help with commodity food box distributions, help deliver meals on wheels, help the seniors operate laptops, doing crafts with the seniors, help serve meals  and general operations of the center.  We need help transporting seniors to events, and doing errors for the home bound clients.  A person could volunteer to do random telephone checks on clients.
Financial Summary
Revenue vs Expenses - All Years
Expense Breakdown - Recent Year
Mission Statement Our mission is to keep the older people active and independent so they can live in their own homes.  We help them manage chronic diseases with education and exercise classes.
Background Statement Magoffin County Senior Citizens was incorporated in 1989 but provided services under the umbrella of Big Sandy Seniors before that.  We provide services: meals at the center (congrete meals), home delivered meals, transporation, information and referral to other agencies, telephone reassurances, recreation, and health promotions.   
Impact Statement

In FY17 provided a total of 5,298 meals at the center to 199 unduplicated people.  We provided a total of 11,774 homed delivered meals to 106 unduplicated people.  We provided a total of 6,960 rides to 104 unduplicated people. Our center provided support services to a total of 479 people

As the Baby Boomers age our goal for the future is to increase these numbers and provide services to a larger group of people. We want to help decrease the people going into the nursing homes.

Needs Statement We need more outreach within the elderly population so they can be aware of our services.  Our organization is limited with funds so we can only provide services once a week to each area of the county.  The cost of food is creating a budget crunch when providing meals. We need more volunteers to help lead the seniors in activities and exercise programs.   FY17 we received a grant from Walmart and was able to purchase a use vehicle and serve and area of the county that had never received services.  The funds from the grant only lasted for six months.  It was heartbreaking to have to end the services for these clients.  We have many areas of our county that cannot be served due to like of funds.  The average cost of providing one meal per home bound clients is $8.50 this price includes salaries for cooks, drivers, raw food, packing of meals, and gasoline.  The average cost of providing transportation is fifty cents per mile.  Our vehicles log around 983 miles per week in the past six months.  This creates the need to purchase new tires regularly.  The cost of tires run from $500 to $700 per vehicle.  For Wellness Checks the cheapest glucose strips is $9.00 for fifty.  We purchase new B/P monitors yearly which run $84.00. Trays for Home delivered meals are twenty-five cents each. 
CEO/Executive Director Statement I have a passion for our older population.  I believe there is a lesson to be learn from them daily.  I receive a blessing each time I help one of the clients or get to spend time with them.  It is a honor to serve our older population.
Board Chair Statement I, Nancy Bays,Chairperson, Board of Magoffin County Senior Citizens was voted to the board by the seniors in 2011 for three years.I told the seniors and our director, Marlene Howard that day I would do everything I could for them. I served three years on the Board and was elected again in 2014 and have one year to go. Jan 2017 to Jan 2018. I volunteer every way I can to help. The 3rd Thursday in each month we give out 204 boxes of commodities to seniors. I love working with people especially seniors. I love them and they love me. I was nominated and elected to the Aging Advisory Council at Big Sandy ADD. Marlene works hard for the Seniors and Center. We deliver Meals on Wheels, trying to keep seniors in their homes as long as possible. We are working on a Wal-mart grant to increase our meals on wheels program. Our 1999 Pontiac Van is on its last legs or wheels. It has been a good vehicle. It has been running every day for 16 years. It has been in the garage many times. Having a vehicle out of commission make some meals on wheels clients really late in getting their meals. We are thankful to the fiscal court for doing the repairs. BSADD has told use it would be a year before we could get a USDA grant processed for us to get a new vehicle. Then we have to pay 25% of the cost for said vehicle. We hope the vehicles we are using will hold out until we can do better. Marlene Howard, Director and her assistant Angie Perkins have been trained and certified for Walk with Ease, Arthritis Exercises, Chronic Disease Self Management Classes Matter of Balance which help the seniors take better care of themselves. The center depends on donations to help meet the demands of our aging population. Anything donated would greatly be appreciated by the seniors, staff, and board members. Sincerely, Nancy B. Cahirperson
Service Categories
Secondary Organization Category Food, Agriculture & Nutrition / Congregate Meals
Tertiary Organization Category Human Services / Senior Centers/Services
Geographic Areas Served
City of Salyersville and all of Magoffin County.  We serve zip code areas of 41465, 41464, 41640, 41462, 41632
Impact Questions
GoalsHelpWhat is the organization aiming to accomplish? This is the organization's ultimate goal for intended impact. We plan to provide more services to the sixty plus population.  The baby boomers are all now sixty and older so this creates more of a need for our services.  We plan to identify these individuals especially the low income and assess their needs for our services.  We will assist these individuals with food boxes, education, health promotions, transportations, referrals to other organizations for services and social skills.  It takes a while for us to get some people to participate in our program but once they start they are glad they did.  They are able to continue their daily living activities and stay in their homes longer.
StrategiesHelpWhat are the organization's strategies for its stated long-term goals?

We planned to attend other agencies meetings to better familiarize their staff with the services we provide.  We are in daily contact with local clinics and doctor's offices to receive referrals from them.  We will be doing health fairs and promoting exercise classes.  Two of our staff members are certified to lead AF exercise classes, the Walk with Ease, Matter of Balance Classes and Bingoize Classes.  We belong to the local emergency planning committee and help the older population prepare for disaster,  We plan to give out food boxes each month through God's Pantry and encourage those individuals with low income to apply. We apply for grants with other organizations such as United Way to help provide meals on wheels to individuals who met the qualification guidelines.

CapabilitiesHelpWhat are the organization’s capabilities for doing this? What resources, capacities, and connections support its progress towards long-term goals? Our organization receives Title III funds from the Older American's Act of 1965 to help provide services to the older population.  We also receive in-kind funds from the city of Salyersville and Magoffin County Fiscal Court.  We apply for grants that become available to our organizations;  We do fundraisers and solicit donations to help cover the cost of operations.  We input our units of services in the SAMS program and a report is done monthly.  We are able to track the number of units we serve and strive to increase these numbers.
IndicatorsHelpHow will the organization know if it is making progress? What are the key qualitative and quantitative indicators against which the organization assesses its progress toward its intended impact? Daily units of service reports are done with a weekly total.  Than a monthly total is done.  We are able to see what areas of services we are not reaching our goals and work toward increases our numbers.
ProgressHelpWhat has and hasn’t been accomplished so far? We have several new participates taking advantage of our transportation services.  We received a grant from Walmart which enable us to serve the populations in the south part of the county that had not been served before.  For six months we provided 2,300 meals. There are still many who will not use our services.  We have been unable to make people understand that our services are available to those individuals over the age of sixty regardless of their income.  Many people think they can only receive our services if they are low income.  It is a continued effort to change people's mindset on this view. We do a local newspaper column to let the public know what is happening in our center.
Board Chair
Board Chair Mrs. Nancy A. Bays
Company Affiliation Senior Elected
Term Feb 2016 to Feb 2017
Board Members
Mrs. Phyllis AdamsRetiredVoting
Mr. James E. AllenRetired Magoffin County Circuit Court ClerkVoting
Mrs. Joan ArnettRetired, RNVoting
Mr. Jim W. BackRetiredVoting
Mrs. Nancy BaysRetiredVoting
Ms. Marie Dawn PrewittKentucky Dept Families and ChildrenVoting
Mr. Russell SparksRetired County Extension AgentVoting
Board Demographics - Ethnicity. Add number
Asian American/Pacific Islander 0
Caucasian 7
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 2
Female 5
Unspecified 0
Board Term Lengths 2
Board Term Limits 0
Board Meeting Attendance % 80%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 2%
Percentage Making In-Kind Contributions 3%
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 12
Board Co-Chair
Board CoChair Mrs. Joan Arnett
Company Affiliation Retired Nurse
Term Feb 2016 to Feb 2017
CEO Comments Our clients have needs that we try to meet.  Sometimes you will run into barriers that hinder your abilities to met their needs.  We often refer clients to other agencies to ensure that they get as much help as they need.
CEO/Executive Director
Executive Director Mrs. Marlene W. Howard
Term Start July 1996
Experience Previous employee was in sales.  Since being with the center I have run the daily operations in the center following all guidelines from Federal, State, and Local levels.  Attended trainings on Management, Budgets, Operational Proceeds, Material Safety Data Sheets, Disaster Preparedness Training, Dementia and Alzheimer's, Elder Abuse, Numerous Trainings on Services to the Elderly and how to apply.  Also have training in Defensive Driving Courses in order to operate the 15 passenger van.  The center director is responsible for all operational procedures of the center.  If a duty needs done and there is no staff member to do it, then the director fills in.  Some days the director may be driving the van to pick up clients, delivering meals on wheels, or cooking the meals.  The director attends all area agency meetings to obtain information to bring back to the seniors. Marlene is very active in many committees, councils, and coalitions.  She tried to attend any meetings where she may obtain information to bring back to the center to help with their daily living needs.
No position is available
Full Time Staff 1
Part Time Staff 4
Volunteers 5
Contractors 0
Retention Rate 100%
Management Reports to Board? Yes
Staff Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 5
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Staff Demographics - Gender
Male 1
Female 4
Unspecified 0
Senior Staff
Title Cook
Experience/Biography Ms. Bailey has worked at the Senior Center as our head cook for the past eight years.  She was a school bus monitor and kitchen aide for the Magoffin County School System before joining our team.
Title Office Assistant/Meals on Wheels/Kitchen Aide
Experience/Biography Ms. Slater was a CNA for five years before joining our team
Title Cook Assistant/Meals on Wheels
Experience/Biography Ms. Norris worked in retail before joining our team
Title Meals on Wheels/Transportation Driver
Experience/Biography Mr. Risner worked in Retail before joining our team
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
NonManagement Formal Evaluation Yes
Non Management Formal Evaluation Frequency Annually
CEO Comments The biggest challenge our center faces is being able to provide services to all areas of Magoffin County.  There are many areas of the county that are so far out we cannot provide meals on wheels for them due to lack of funds.  The prices of gasoline is keeping people from volunteering. We only have access to a handicap van three days a week.  We have a 15 passenger van which is fourteen years old but it is not handicap accessible.  We have applied with SVT to lease a handicap van.  Many times if we provide extra services to the people who come to the center we have to cut services for the meals on wheels clients.  Our center doesn't have enough space to provide all the services we need.  The recreation area is small if several ladies are working on a quilt they are in the way of the game tables. When there are several game tables going they are in the way of the crafters.  We constantly rearrange the tables to suit all their needs.  We are fortunate to be in a building with a gym and can move some of the activities to the gym when it is not otherwise occupied.

Senior Meals - Home Delivered and Congrete
Nutrition Education and Counseling 
Health Promotions -Evidence Based Exercise Programs such as Arthritis Foundation Exercise Classes, Matter of Balance, AF Walk with Ease and Bingoize, Living Well with Chronic Disease Classes
Telephone Reassurance
Information and Referrals


Budget 222,175
Category Human Services, General/Other Senior Services
Population Served Elderly and/or Disabled, Poor,Economically Disadvantaged,Indigent
Program Short Term Success To show the seniors how a healthy lifestyle can change their well being out come.  The center also provide information to help them with receiving services from other agencies.  
Program Long term Success Seniors who attend the center stay active and make more of an effort of practicing healthy living styles.  Therefore they are more independent and able to stay in their own homes longer.
Program Success Monitored By Annual participant surveys are conducted
Examples of Program Success Clients with diabetes have stated that since they started attending the senior center they have been able to get their A1C  numbers down to a level that please their health care providers.  Many state that they wouldn't know what to do if they didn't have the center to come too.
Program Comments
CEO Comments
Challenges that we face are not having funds to increase services, due to the high cost of fuel and food.  The reputation that our services are only for the low income.  We encourage our participants to write letters to our leaders on how important our program is to them.  We attend area agency meetings to gain knowledge on ways we can help serve our clients.  Attending meetings is how we were made aware of the CSFP food program and now we have 216 people receiving a food box each month.  Our center director does a weekly newspaper column to help notify the public of services available to the older population.
Plans & Policies
Organization has a Fundraising Plan? Under Development
Organization has a Strategic Plan? Under Development
Years Strategic Plan Considers 2
Date Strategic Plan Adopted July 2010
Management Succession Plan? Under Development
Organization Policy and Procedures Under Development
Nondiscrimination Policy Yes
Whistleblower Policy No
Document Destruction Policy Yes
 The center collaborates services with Sandy Valley Transportation, Big Sandy Community Action Program, Department for Community Based Services, Kentucky Housing Program, Appalachian Regional Defense Fund and any other agencies that provides services to the seniors.
United Way Member Agency2011
Wear Blue Facebook PhotoKentucky Cancer Program2017
Wear Blue Facebook PhotoKentucky Cancer Program2016
Organization of the YearKiwanis International1998
Government Licenses
Is your organization licensed by the Government? No
Revenue vs Expenses - All Years
Expense Breakdown - Recent Year
Fiscal Year
Fiscal Year Start July 01, 2017
Fiscal Year End June 30, 2018
Projected Revenue $161,514.00
Projected Expenses $161,514.00
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available). Revenue from foundations and corporations may be included in individual contributions when not itemized separately.
Fiscal Year201620152014
Foundation and
Corporation Contributions
Government Contributions$0$0$0
Individual Contributions$70,870$51,651$44,015
Investment Income, Net of Losses------
Membership Dues------
Special Events------
Revenue In-Kind------
Expense Allocation
Fiscal Year201620152014
Program Expense$137,027$132,348$132,348
Administration Expense$32,171$31,072$31,072
Fundraising Expense$6,886$6,650$6,650
Payments to Affiliates------
Total Revenue/Total Expenses1.041.180.88
Program Expense/Total Expenses78%78%76%
Fundraising Expense/Contributed Revenue------
Assets and Liabilities
Fiscal Year201620152014
Total Assets$177,079$169,692$139,848
Current Assets$155,797$140,022$113,729
Long-Term Liabilities----$5,641
Current Liabilities$5,919$5,588$5,641
Total Net Assets$171,160$164,104$134,207
Form 990s
2016 Form 990
2015 Form 990
2014 Form 990
2013 990 2013
2012 990EZ 2012
2011 990EZ 2011
2010 Form 990
2009 Form 990
2008 Form 990
Capital Campaign
Currently in a Capital Campaign? No
State Registration Yes
CEO Comments Our senior staff seek every avenue to obtain funds to operate.  We have in the past encouraged our participates to write letters to government officials to obtain coal severance money to help with operational expenses.  When we receive grant information that we might qualify for we apply for funds.  We do bake sales, quilts and crafts sales.  We participate in local festivals to help make money.  We solicit donations from area business to help with meals on wheels.  It is always a challenge to keep the center operational.
Address PO BOX 888
74 South Church Street, Lloyd M. Hall Community Bldg.
Primary Phone 606 349-5152
Contact Email
CEO/Executive Director Mrs. Marlene W. Howard
Board Chair Mrs. Nancy A. Bays
Board Chair Company Affiliation Senior Elected