PO BOX 888
74 South Church Street, Lloyd M. Hall Community Bldg.
Contact Information
Address PO BOX 888
74 South Church Street, Lloyd M. Hall Community Bldg.
SALYERSVILLE , KY 41465 0888
Phone (606) 349-5152
Fax 606 349-5152
Contact Name Marlene W. Howard
At A Glance
IRS Ruling Year 1990
Former Names
Big Sandy Seniors
Other ways to donate, support, or volunteer We accept donations made at the center, receipts given for all donations.  Checks can be mailed to MCSC, P.O. Box 888, Salyersville, KY 41465.  There are many opportunities for people to volunteers at the center.  They can help with activities at the center, help with commodity food box distributions, help deliver meals on wheels, help the seniors operate laptops, doing crafts with the seniors, help serve meals  and general operations of the center.
Financial Summary
Mission Statement Our mission is to keep the older people active and independent so they can live in their own homes.  We help them manage chronic diseases with education and exercise classes.
Background Statement Magoffin County Senior Citizens was incorporated in 1989 but provided services under the umbrella of Big Sandy Seniors before that.  We provide services: meals at the center (congrete meals), home delivered meals, transporation, information and referral to other agencies, telephone reassurances, recreation, and health promotions.   
Impact Statement

In FY16 provided a total of $5,590 meals at the center to 182 unduplicated people.  We provided a total of 12,312 homed delivered meals to 87 unduplicated people.  We provided a total of 7534 rides to 85 unduplicated people. Our center provided support services to a total of 479 people

Our goal for the future is to increase these numbers and provide services to a larger group of people. We want to help decrease the people going into the nursing homes.

Needs Statement We need more outreach within the elderly population so they can be aware of our services.  Our organization is limited with funds so we can only provide services once a week to each area of the county.  The cost of food is creating a budget crunch when providing meals. We need more volunteers to help lead the seniors in activities and exercise programs.   FY16 we have struggled with keeping a vehicle in operating to deliver meals in.  We are currently using a 1999 Pontiac and a 2008 Jeep that are constantly breaking down.
CEO/Executive Director Statement I have a passion for our older population.  I believe there is a lesson to learn from them daily.  I receive a blessing each time I help one of the clients or get to spend time with them.  It is a honor to serve our older population.
Service Categories
Secondary Organization Category Food, Agriculture & Nutrition / Congregate Meals
Tertiary Organization Category Human Services / Senior Centers/Services
Geographic Areas Served
Magoffin County
Impact Questions
GoalsHelpWhat is the organization aiming to accomplish? This is the organization's ultimate goal for intended impact.  We plan to provide more services to the sixty plus population.  The baby boomers are all now sixty and older so this creates more of a need for our services.  We plan to identify these individuals especially the low income and assess their needs for our services.  We will assist these individuals with food boxes, education, health promotions, transportations, referrals to other organizations for services and social skills.  It takes a while for us to get some people to participate in our program but once they start they are glad they did.  They are able to continue their daily living activities and stay in their homes longer.
StrategiesHelpWhat are the organization's strategies for its stated long-term goals?

We planned to attend other agencies meetings to better familiarize their staff with the services we provide.  We are in daily contact with local clinics and doctor's offices to receive referrals from them.  We will be doing health fairs and promoting exercise classes.  Two of our staff members are certified to lead AF exercise classes, the Walk with Ease, Matter of Balance Classes and Bingoize Classes.  We belong to the local emergency planning committee and help the older population prepare for disaster,  We plan to give out food boxes each month through God's Pantry and encourage those individuals with low income to apply. We apply for grants with other organizations such as United Way to help provide meals on wheels to individuals who met the qualification guidelines.

CapabilitiesHelpWhat are the organization’s capabilities for doing this? What resources, capacities, and connections support its progress towards long-term goals? Our organization receives Title III funds from the Older American's Act of 1965 to help provide services to the older population.  We also receive in-kind funds from the city of Salyersville and Magoffin County Fiscal Court.  We apply for grants that become available to our organizations;  We do fundraisers and solicit donations to help cover the cost of operations.  We input our units of services in the SAMS program and a report is done monthly.  We are able to track the number of units we serve and strive to increase these numbers.
IndicatorsHelpHow will the organization know if it is making progress? What are the key qualitative and quantitative indicators against which the organization assesses its progress toward its intended impact? Daily units of service reports are done with a weekly total.  Than a monthly total is done.  We are able to see what areas of services we are no reaching our goals and work toward increases our numbers.
ProgressHelpWhat has and hasn’t been accomplished so far? We have several new participates taking advantage of our transportation services.  There are still many who will not use our services.  We have been unable to make people understand that our services are available to those individuals over the age of sixty regardless of their income.  Many people think their can only receive our services if they are low income.  It is a continued effort to change people's mindset on this view.
Board Chair
Board Chair Mrs. Nancy A. Bays
Company Affiliation Senior Elected
Term Feb 2016 to Feb 2017
Board Members
Mrs. Phyllis Adams RetiredVoting
Mr. James E. Allen Retired Magoffin County Circuit Court ClerkVoting
Mrs. Joan Arnett Retired, RNVoting
Mr. Jim W. Back RetiredVoting
Mrs. Nancy Bays RetiredVoting
Mrs. Carol Jean Howard RetiredVoting
Ms. Marie Dawn Prewitt Kentucky Dept Families and ChildrenVoting
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 7
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 2
Female 5
Unspecified 0
Board Term Lengths 2
Board Term Limits 0
Board Meeting Attendance % 74%
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 2%
Percentage Making In-Kind Contributions 3%
Constituency Includes Client Representation Yes
Number of Full Board Meetings Annually 12
Board Co-Chair
Board CoChair Mrs. Joan Arnett
Company Affiliation Retired Nurse
Term Feb 2016 to Feb 2017
CEO Comments Our clients have needs that we try to meet.  Sometimes you will run into barriers that hinder your abilities to met their needs.  We often refer clients to other agencies to ensure that they get as much help as they need.
CEO/Executive Director
Executive Director Mrs. Marlene W. Howard
Term Start July 1996
Experience Previous employee was in sales.  Since being with the center I have run the daily operations in the center following all guidelines from Federal, State, and Local levels.  Attended trainings on Management, Budgets, Operational Proceeds, Material Safety Data Sheets, Disaster Preparedness Training, Dementia and Alzheimer's, Elder Abuse, Numerous Trainings on Services to the Elderly and how to apply.  Also have training in Defensive Driving Courses in order to operate the 15 passenger van.  The center director is responsible for all operational procedures of the center.  If a duty needs done and there is no staff member to do it, then the director fills in.  Some days the director may be driving the van to pick up clients, delivering meals on wheels, or cooking the meals.  The director attends all area agency meetings to obtain information to bring back to the seniors. 
Full Time Staff 3
Part Time Staff 3
Volunteers 20
Contractors 1
Retention Rate 100%
Management Reports to Board? Yes
Staff Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 6
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Staff Demographics - Gender
Male 0
Female 6
Unspecified 0
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation N/A
Senior Management Formal Evaluation Frequency Annually
NonManagement Formal Evaluation Yes
Non Management Formal Evaluation Frequency Annually
CEO Comments The biggest challenge our center faces is being able to provide services to all areas of Magoffin County.  There are many areas of the county that are so far out we cannot provide meals on wheels for them due to lack of funds.  The prices of gasoline is keeping people from volunteering. We only have access to a handicap van three days a week.  We have a 15 passenger van which is fourteen years old but it is not handicap accessible.  We have applied with SVT to lease a handicap van.  Many times if we provide extra services to the people who come to the center we have to cut services for the meals on wheels clients.  Our center doesn't have enough space to provide all the services we need.  The recreation area is small if several ladies are working on a quilt they are in the way of the game tables. When there are several game tables going they are in the way of the crafters.  We constantly rearrange the tables to suit all their needs.  We are fortunate to be in a building with a gym and can move some of the activities to the gym when it is not otherwise occupied.

Senior Meals - Home Delivered and Congrete
Nutrition Education and Counseling 
Health Promotions -Evidence Based Exercise Programs such as Arthritis Foundation Exercise Classes, Matter of Balance, AF Walk with Ease and Bingoize, Living Well with Chronic Disease Classes
Telephone Reassurance
Information and Referrals


Budget 222,175
Category Human Services, General/Other Senior Services
Population Served Elderly and/or Disabled, Poor,Economically Disadvantaged,Indigent,
Program Short Term Success To show the seniors how a healthy lifestyle can change their well being out come.  The center also provide information to help them with receiving services from other agencies.  
Program Long term Success Seniors who attend the center stay active and make more of an effort of practicing healthy living styles.  Therefore they are more independent and able to stay in their own homes longer.
Program Success Monitored By Annual participant surveys are conducted
Examples of Program Success Clients with diabetes have stated that since they started attending the senior center they have been able to get their A1C  numbers down to a level that please their health care providers.  Many state that they wouldn't know what to do if they didn't have the center to come too.
Program Comments
CEO Comments Challenges that we face are not having funds to increase services, due to the high cost of fuel  and food.  The reputation that our services are only for the low income.  We encourage our participants to write letters to our leaders on how important our program is to them.  We attend area agency meetings to gain knowledge on ways we can help serve our clients.  Attending meetings is how we were made aware of the CSFP food program and now we have 168 people receiving a food box each month.  Our center director does a weekly newspaper column to help notify the public of services available to the older population.
Plans & Policies
Organization has a Fundraising Plan? Yes
Organization has a Strategic Plan? Yes
Years Strategic Plan Considers 2
Date Strategic Plan Adopted July 2010
Management Succession Plan? Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy No
Document Destruction Policy Yes
 The center collaborates services with Sandy Valley Transportation, Big Sandy Community Action Program, Department for Community Based Services, Kentucky Housing Program, Appalachian Regional Defense Fund and any other agencies that provides services to the seniors.
United Way Member Agency2011
Government Licenses
Is your organization licensed by the Government? No
Fiscal Year
Fiscal Year Start July 01, 2016
Fiscal Year End June 30, 2017
Projected Revenue $174,920.00
Projected Expenses $174,920.00
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available). Revenue from foundations and corporations may be included in individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
Government Contributions$0$0$122,602
Individual Contributions$51,651$44,015--
Investment Income, Net of Losses------
Membership Dues------
Special Events------
Revenue In-Kind------
Expense Allocation
Fiscal Year201520142013
Program Expense$132,348$132,348$132,428
Administration Expense$31,072$31,072$19,275
Fundraising Expense$6,650$6,650--
Payments to Affiliates------
Total Revenue/Total Expenses1.180.881.47
Program Expense/Total Expenses78%76%87%
Fundraising Expense/Contributed Revenue13%15%0%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$169,692$139,848$161,548
Current Assets$140,022$113,729$146,375
Long-Term Liabilities--$5,641--
Current Liabilities$5,588$5,641$7,160
Total Net Assets$164,104$134,207$154,388
Form 990s
2015 Form 990
2014 Form 990
2013 990 2013
2012 990EZ 2012
2011 990EZ 2011
2010 Form 990
2009 Form 990
2008 Form 990
Capital Campaign
Currently in a Capital Campaign? No
State Registration Yes
CEO Comments Our senior staff seek every avenue to obtain funds to operate.  We have in the past encouraged our participates to write letters to government officials to obtain coal severance money to help with operational expenses.  When we receive grant information that we might qualify for we apply for funds.  We do bake sales, quilts and crafts sales.  We participate in local festivals to help make money.  We solicit donations from area business to help with meals on wheels.  It is always a challenge to keep the center operational.
Address PO BOX 888
74 South Church Street, Lloyd M. Hall Community Bldg.
Primary Phone 606 349-5152
Contact Email
CEO/Executive Director Mrs. Marlene W. Howard
Board Chair Mrs. Nancy A. Bays
Board Chair Company Affiliation Senior Elected