110 E. Third Street
Contact Information
Address 110 E. Third Street
Phone (859) 229-4190
Contact Name Eileen Levy
At A Glance
IRS Ruling Year 2001
Former Names
Refuge, Inc., d/b/a The Well - Lexington
Other ways to donate, support, or volunteer
Monetary donations may also be made online at or by sending a check payable to The Well of Lexington at 110 East Third Street, Lexington KY  40508.     
Financial Summary
Revenue vs Expenses - All Years
Expense Breakdown - Recent Year
Mission Statement The Mission of The Well of Lexington, Inc. is to provide a two-year residential program for adult women in Central Kentucky who are  survivors of sex trafficking, prostitution, addiction and poverty which includes safe housing and support, free-of-charge, comprehensive case management and employment and educational opportunities. 
Background Statement

The Well of Lexington, Inc., formerly known as Refuge, Inc., was originally formed in 2001 by members of the Episcopal Church of the Good Shepherd to provide housing and support for people in need in Central Kentucky and specifically refugee families relocating to Lexington from Africa and the Middle East through Kentucky Refugee Ministries. After 12 years of aiding families in need, the organization determined that it would dissolve and transfer its assets to another non-profit. At the same time, a group of volunteers at Good Shepherd were called to start a program modeled after the successful Thistle Farms program in Nashville to provide housing, case management and employment for women survivors of sex-trafficking, prostitution, drug-addiction and poverty. With the support of the remaining board members of Refuge, Inc., this group of volunteers formed a new Board of Directors and renamed the organization The Well of Lexington.

After four years of hard work and effort, The Well, with the help of many donors and volunteers, opened our first house and residential program for four women on August 29, 2016! Women who enter the Program will live in a supportive community for two years. Working with a professional social worker and case manager, they will receive all of the services they need to heal from past trauma, improve their education and vocational training, and address their physical and emotional health. In addition, our Residents will have the opportunity to work part-time for an approved employer or through a Well-sponsored social enterprise, allowing them to gain life and employment skills that will empower them to live independently, productively, and joyfully, reclaiming control over their lives. The Well is a sister organization of Thistle Farms in Nashville, Tennessee which was founded in 1997.

Impact Statement


1. Buying, furnishing and OPENING the doors to our first house and Residential Program for four women on August 29, 2016!

2. Working with women in the Reentry Management Program at the Fayette County Detention Center to provide information on services to access when they are released, and with life-skills training and a forum to discuss trauma, addiction, mental and physical health concerns and ways to envision a different and better life for themselves and their families.

3. Ongoing outreach to community organizations, social service agencies, and local government officials to raise awareness on the occurrence of sex trafficking and prostitution in Central Kentucky, the interrelationships between the sexual exploitation of women, addiction and poverty, the social and financial impact they collectively have on victims and our community as a whole, and the unmet need for housing and the types of services for these women that The Well Lexington will provide.


Through ongoing development efforts, raise sufficient funds to:

1. Provide support and all the services our first Residents need to graduate from the Program in the Fall of 2018.

2. Start one or more social enterprises to provide employment for our Residents in the summer of 2017.

3. Expand our Board Committees.  In 2017-18 we plan to form a Program Committee to oversee the social work and case management aspects of our operations, a Fundraising/Development Committee to assist the new Executive Director, a Budget/Finance Committee to oversee the monetary aspects of our operations, and an Outreach Committee to assist the new Executive Director in working with other community organizations in mutual cooperation. 

Needs Statement

1.  Ongoing Program Funding of  day-to-day Program operations including groceries to supplement food stamp allowances, health care services and needed medications, therapy, drug rehabilitation, legal expenses, transportation expense, gift cards for clothing and personal items, Program materials, vocational and educational materials, household maintenance. 

2.  Staffing:  Funding to pay a full-time Executive Director and a Program Manager
3.  Social Enterprise: Start-up funding
4.  Volunteers:  Weekday and weekend volunteers to transport Residents to daily appointments and meetings and assist with The Well's social enterprise; tutors for all basic GED subject areas; additional volunteers for fundraising projects, website and media management, and to help with administrative tasks.  
Please help The Well heal our community, one woman at a time, through the Good Giving campaign.
CEO/Executive Director Statement
The Well is a truly unique Program because it  combines a “Housing First” approach with professional victim-centered case management that integrates trauma-informed care with drug/alcohol rehabilitation and recovery support. Trauma-informed care is critical to helping a woman who has been sexually traumatized begin the healing process and address the root causes of her addiction. Providing free housing while a woman is in the Program allows her to focus on the work she needs to do to recover and realize the goals she has set for herself as part of her case plan instead of on finding and paying for shelter and food.  The Program is also unique in that it takes two years for a woman to complete all four phases of the Program and graduate. Two years is long-enough for a trauma victim to realize meaningful progress in her healing process. It is also just long enough in the addiction recovery process for an individual to have a chance of maintaining their sobriety for the long-term. During this two year period, women have the security of knowing that they have a safe, comfortable home to live in where they are valued and loved as individuals and are empowered to support each other through the healing process. Finally, The Well is truly unique in that we plan to offer employment for our residents through our own social enterprise.  Our first social enterprise is currently in the development process. This will provide our Residents with the opportunity to gain employment skills while earning and learning to manage and save money towards becoming financially independent upon graduation.
Board Chair Statement

In 2012, I was invited to a presentation about human trafficking being given at my church by The Rev. Becca Stevens, an Episcopal priest from Nashville. I knew nothing about the subject at the time. That evening, I learned about the residential program for women at risk known as Thistle Farms that Becca started in 1997 for women working the streets of Nashville -- survivors of sex trafficking, prostitution, addiction, and homelessness. Not only was I incredibly moved by what Becca told us about the women Thistle Farms was helping, but even more so by the two Thistle Farms residents who also spoke to us that night. They talked about the trauma they had suffered from an early age, how they had been trafficked for sex, how they became addicts, and the cycle of sexual exploitation, addiction, violence, incarceration and poverty in which they were living until they came to Thistle Farms. Thistle Farms was providing them free housing and all of the social services they needed. Most importantly, for the first time in their lives, they were experiencing love and acceptance without judgment and learning they were valuable as people and deserved to have a successful lives. That night I felt truly called to start a program like Thistle Farms in Lexington as did several of my friends who attended the presentation. Together, we went to Nashville to learn all we could about how to create a program in our community. Four years later, we have opened our own program modeled after Thistle Farms, and with Thistle Farms' encouragement, wise counsel and support.


For the last three years, we and others who have joined the Board of The Well have dedicated ourselves to raising funds to open the doors of our first house and two-year program for women-at-risk in Central Kentucky and to learn as much as we can about the needs of the women we will serve. We have met with many local social service agencies, members of the Urban County Council and government representatives, law enforcement, the Detention Center, and charitable organizations helping trafficking victims. We have confirmed that there is a serious need for The Well in Lexington. Women are being trafficked every day in this community. They require a wealth of social services, housing and work at a living wage, none of which they are able to access without significant ongoing support. The vicious cycle in which they are caught seriously impacts not just them, but their children, family members, and the community as a whole in terms of economic costs. The Well will open its first house this summer. To support four women in that house for two years, we need substantial financial help from the community, additional Board members and volunteers. We believe this is a community issue and that through ongoing development efforts including our first-time participation in Good Giving, that the Lexington community will help us reach our goal of providing a place of healing and hope to the women in our community who need our help.


Service Categories
Secondary Organization Category Housing, Shelter / Housing Support
Tertiary Organization Category Human Services / Personal Social Services
Geographic Areas Served
Fayette County
Madison County
Franklin County
Jessamine County
Clark County
Scott County
Fayette and contiguous counties
Impact Questions
GoalsHelpWhat is the organization aiming to accomplish? This is the organization's ultimate goal for intended impact.

Our overall goal is to positively impact not only the lives of the women we serve, but our local economy and quality of life. 

The intended impact of our Program on an individual level is to provide a holistic approach toward healing and empowering each Resident to achieve long-term sobriety and economic independence so they can contribute and make a positive impact on our community.  We do this in great part by helping them overcome barriers to self-sufficiency including those identified by the Urban County Council such as lack of safe, affordable housing, lack of access to social, mental and physical health and addiction recovery services and case management, lack of vocational training and sustainable employment opportunities. 
Through meeting our Residents basic human needs and providing them with  access to necessary services, we believe the Program will ultimately positively impact our local economy.  The prostitution and trafficking of women in Central Kentucky is a serious, growing community concern.  Woman in the sex-trade in our community are living transient  lives on the streets, in shelters, motels, and unsafe, temporary housing.  They are  subjected to sexual and physical abuse on a daily basis.  They are addicted to illegal drugs.  They have serious physical and mental health conditions that go untreated for years or require regular emergency care.  They are serially arrested and incarcerated.  These women have no hope of ever having a regular home, job or healthy family life, much less participating in our community.  All of this negatively impacts our local economy in multiple ways, including by contributing to the level of criminal activity in many neighborhoods in Lexington. The Well's goal is to change this scenario for the good, one woman at a time.
StrategiesHelpWhat are the organization's strategies for its stated long-term goals?

Modeled after the Magdalene Program at Thistle Farms® in Nashville, Tennessee, we take a "housing first" approach. Women who enter The Well have a welcoming home and community to live in, free-of-charge, for up to two years while they participate in the Program. During this time, each Resident receives comprehensive professional case management to help her obtain all of the services necessary to begin the process of healing. We work closely with other non-profit organizations and government agencies in Central Kentucky to make the following services available to our Residents: medical and dental care; mental health services including intensive outpatient drug/alcohol rehabilitation and individual therapy; ongoing addiction recovery support; and legal help as needed.  Our Program Director works with each Resident to establish a development plan and goals she wants to reach while she is in the Program and a timetable for achieving those goals.  After a woman has completed Phase I of the Program - about four months -- she will begin receiving vocational and educational training applicable to her needs. In addition, she will have the opportunity to work part-time for an employer in the community approved by The Well or through a social enterprise The Well sponsors.  She will be required to save a portion of her earnings toward reaching the goals she has set for herself in the goal plan and receive education on money management.  During the entire two years, each Resident will live in a sober community of women at The Well where she will be required to regularly attend 12-step meetings, and will continue to have access to ongoing social and mental health services to support her emotional and physical recovery.

CapabilitiesHelpWhat are the organization’s capabilities for doing this? What resources, capacities, and connections support its progress towards long-term goals? The Well currently has cash on hand to support four women in the Program for approximately one-year.  We have ongoing fund-raising strategies for 2017 and have initiated development efforts that will continue for years to come.  We have a dedicated board of directors who are an Executive Board in the "hands-on" sense.  We have developed strong relationships with key community agencies that are supportive of our mission and have all confirmed the need in Central Kentucky for a program like ours.  We have the support of various churches, a private foundation, and individual donors and have a plan to expand that support over the next several years.  Our model, Thistle Farms, is providing us with ongoing advice and guidance.  Thistle Farms has  created a network of sister organizations (including The Well) across the country that support each other in the development and sharing of best  practices.  Our Program Director has a Masters in Social Work, extensive case management experience and a passion for working with women in The Well's target population. We have a comfortable, fully-furnished home where our Residents live free-of-charge while they are in the Program. 
IndicatorsHelpHow will the organization know if it is making progress? What are the key qualitative and quantitative indicators against which the organization assesses its progress toward its intended impact?
The first indicators of our Program's success will be the percentage of Residents who are able to remain in the Program for two years through graduation, complete their goal plan through graduation; save a minimum of $500, participate in exit interviews with the Program Director and in the graduation ceremony.  The indicators of success for Residents upon graduation will be measured over a period of two years post-graduation.  Those indicators include a Resident's ability for the two year post-graduate period to i) maintain full-time employment, or part-time employment while furthering her education;  ii) obtain affordable, safe housing; (iii) successfully complete her individual and community goal plans; (iv) actively utilize a long-term relapse prevention plan; and (v) participate in follow-up interviews at one month, three months, six months, one-year and two-years.  Our graduates may remain actively involved in The Well community by intentionally identifying ways to further the mission of The Well through giving back to current Residents and to women still on the streets. While graduates of the Program cannot sponsor new Residents, they can support The Well's mission through a variety of ways, including by: attending weekly Community Meetings to offer support or inspiration; volunteering to plan/coordinate special events or outings for current Residents; represent The Well in community projects it sponsors or in which it is a participating organization; join The Well Graduate Facebook community; volunteer for public education or speaking events to share information about The Well.
ProgressHelpWhat has and hasn’t been accomplished so far? We just opened our residential Program on August 29, 2016 and have had residents living in The Well House for the last several months receiving case management and needed services.  With each woman who enters the Program, we are learning about the many individual physical and mental health care needs they have that have not been met for years and require very specific services.  We are also learning about their individual hopes and potential capabilities and devising ways to nurture and support both to help them ultimately achieve their true human potential. We are learning as we go, including how to  refine our admission process and various day-to-day aspects of Phase I of the Program.  We have identified a critical need for female volunteers to work directly with Residents and provide them with transportation to scheduled appointments,12-step meetings, etc.  We are in communication with another non-profit organization in Lexington that provides temporary aid to our target population to discuss pooling volunteer resources.  We are also in the process of writing grant applications, hosting an upcoming fundraiser, growing our Board and developing our first social enterprise which we hope to have up and running in the Summer of 2017.  All of these efforts are directed at providing and growing a sustainable, successful program in the Lexington for years to come that addresses and meets basic human needs and ultimately improves our community.   The Well's  wants each woman that enters the Program to maintain her sobriety and her commitment to graduate and achieve economic independence upon graduation as described in more detail in the "Indicators" section above.  We must measure these outcomes one woman at a time because each woman that comes through the doors of The Well arrives with a unique history, set of needs, struggles, hopes, and human potential.
Board Chair
Board Chair Susan Parker Weatherford
Company Affiliation Medical Office Manager
Term June 2016 to May 2017
Board Members
Leah Gayle Bourne Community Volunteer, Small Business OwnerVoting
Susan Caller NoneVoting
Anne A Chesnut Lawyer, Bingham Greenebaum Doll LLPVoting
Kim Edwards AuthorVoting
Regina Fragneto University of Kentucky
Judy Hadden Public Office Administrator-retiredVoting
Kaye Hahn Nurse PractitionerVoting
Cindy Hicks Retired, Small Business Owner
Jemma Kaluski MCM CPA
Susan Rogers People PinnacleVoting
Susan Parker Weatherford Medical Practice ManagerVoting
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 12
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 1
Female 11
Unspecified 0
Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 79%
Written Board Selection Criteria? No
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100%
Percentage Making In-Kind Contributions 100%
Constituency Includes Client Representation No
Number of Full Board Meetings Annually 12
Standing Committees
Program / Program Planning
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
CEO Comments   Please see answers to Program and Impact statements.
CEO/Executive Director
Executive Director Lisa Anne Satin
Term Start June 2017
Experience Lisa Satin started as the Executive Director in June, 2017.  Previously she worked for 6 years as the Commodity Supplemental Food Coordinator at God's Pantry Food Bank.  She has extensive event planning and development experience, as well as program planning experience, from her work at AASHE and her board involvement with GleanKY and the Lexington Chapter of Hadassah.  
Co-CEO Lisa Anne Satin
Term Start June 2017
Full Time Staff 2
Part Time Staff 0
Volunteers 12
Contractors 0
Retention Rate 0%
Management Reports to Board? Yes
Staff Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 2
Hispanic/Latino 0
Native American/American Indian 0
Other 0
Staff Demographics - Gender
Male 0
Female 3
Unspecified 0
Formal Evaluations
CEO Formal Evaluation Yes
CEO/Executive Formal Evaluation Frequency Annually
Senior Management Formal Evaluation Yes
Senior Management Formal Evaluation Frequency Annually
NonManagement Formal Evaluation Yes
Non Management Formal Evaluation Frequency Annually
CEO Comments

In the past, the Board of Directors of The Well and our Program Director worked together as a team to perform the duties that an Executive Director would perform. We chose to hire a Program Director first to ensure that we would be able to immediately meet the needs of our residents when they enter the Program. We hired a full time Executive Director in June, 2017  


During the first 90 days, Residents complete a community-based outpatient addiction recovery program consisting of  90 12-Step (AA or NA) meetings. Residents also work with the Program Director to complete a needs assessment, social history and individual/community goal plan.  Ongoing one-on-one sessions measure/ monitor progress toward recovery and goals.

The Program consists of four Phases that focus on practical ways to learn to love ourselves and each other, live in community and grow in recovery and reflect our belief that in living under a common rule of unconditional love, we will all heal and grow together. The four Phases correspond to stages of individual change and growth within the sanctuary of community: I: Finding Ground; II: Moving Forward; III: Find Your Way Home; IV: Sister for Life. Goals/expectations for each Phase are described in the program Handbook and progression is determined by length of time in Program, recovery stability, adherence to Guidelines, participation in community life, and movement toward fulfilling personal and other goals.
Category Human Services, General/Other
Population Served Females, Poor,Economically Disadvantaged,Indigent, Alcohol, Drug, Substance Abusers
Program Short Term Success The immediate achievement that will result from this program is that upon start of the Residential Program up to four women in the Fayette County and surrounding area will be provided a welcoming home and community to live in, free-of-charge, for up to two years while they participate in Program and receive comprehensive professional case management
Program Long term Success Helping women in the Fayette County and surrounding area recover and live free from sexual exploitation, addiction and homelessness.  

Description Ongoing outreach to community organizations, social service agencies, and local government officials to raise awareness on the occurrence of sex trafficking and prostitution in Central Kentucky, the interrelationships between the sexual exploitation of women, addiction and poverty, the social and financial impact they collectively have on victims and our community as a whole, and the unmet need for housing and the types of services for these women that The Well of Lexington provides.
Category Education, General/Other Education, General/Other
Population Served General/Unspecified, ,
Description Working with women in the Reentry Management Program at the Fayette County Detention Center to provide individuals with information on services to access when they are released and with life-skills training and a forum to discuss trauma, addiction, mental and physical health concerns and ways to envision a different and better life for themselves and their families.
Category Human Services, General/Other Human Services, General/Other
Population Served Females, Offenders/Ex-Offenders, Poor,Economically Disadvantaged,Indigent
Program Comments
CEO Comments
Challenges include:  Building a strong volunteer base to work with Residents and help with fundraising and educational outreach activities;
Developing and sustaining ongoing fund-raising efforts; Increasing public awareness of prostitution and sex-trafficking in our community; Staffing needs; Board development. 
Opportunities include working with the Lexington Police Department on sex-trafficking and prostitution issues and solutions; the growing interfaith collaborative we have initiated with multiple faith communities in Lexington for support of our Program; the social enterprise we are developing for start-up in the summer of 2017 with the support of experienced business people in our community; a growing Board of Directors whose members are dedicated to our mission; opportunities to  provide education and public outreach on sex-trafficking, prostitution and the positive impact our Program can made in our Residents' lives.
Plans & Policies
Organization has a Fundraising Plan? Yes
Organization has a Strategic Plan? Under Development
Management Succession Plan? Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy No
Document Destruction Policy Yes
We are developing an Interfaith Collaborative with faith communities in Lexington for support of our mission
We are collaborating with:
1.  The Lexington Police Department and other local non-profits on sex-trafficking/prostitution issues in Fayette County
2.  The Fayette County Detention Center Reentry Management Program, the Fayette County Public Defenders' office and Drug-Court staff to identify women candidates for The Well
3.  Nathalie's Sisters, a local non-profit that provides outreach services to women in the sex entertainment industry and sex trade, to identify women candidates for The Well and provide specific ongoing services.
4.  The Episcopal Daughters of the King to provide in-kind donations of personal items to our Residents
5.  We plan to collaborate with the Bluegrass Rape Crisis Center to identify and develop best practices for working with women victims of sexual trauma and with  other local non-profits that serve are target population on grant opportunities and sourcing local perishable goods for our first social enterprise.
Government Licenses
Is your organization licensed by the Government? No
Revenue vs Expenses - All Years
Expense Breakdown - Recent Year
Fiscal Year
Fiscal Year Start Jan 01, 2017
Fiscal Year End Dec 31, 2017
Projected Revenue $160,000.00
Projected Expenses $160,000.00
Endowment Value $0.00
Spending Policy N/A
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available). Revenue from foundations and corporations may be included in individual contributions when not itemized separately.
Fiscal Year201620152014
Foundation and
Corporation Contributions
Government Contributions$0$775$0
Individual Contributions$102,754$28,330$51,084
Investment Income, Net of Losses$162$177$49,499
Membership Dues------
Special Events------
Revenue In-Kind------
Expense Allocation
Fiscal Year201620152014
Program Expense$135,608----
Administration Expense$9,880$12,935$5,788
Fundraising Expense$2,062$1,096$985
Payments to Affiliates------
Total Revenue/Total Expenses0.713.8514.90
Program Expense/Total Expenses92%0%0%
Fundraising Expense/Contributed Revenue2%2%2%
Assets and Liabilities
Fiscal Year201620152014
Total Assets$285,322$195,293--
Current Assets$152,322$195,293--
Long-Term Liabilities------
Current Liabilities$77,838$317--
Total Net Assets$207,484----
Form 990s
2016 The Well 2016 990
2015 Form 990
2014 Form 990
2013 990N
Capital Campaign
Currently in a Capital Campaign? No
Campaign Purpose We have successfully purchased and furnished our first women's residence. Once we have secured funding for our desired staffing levels, we hope to expand to a second location in the future. We are happy to accept designated fund donations toward our second location at any time, and will have a dedicated capital campaign for it in the future.
Goal $140,000.00
Dates Jan 2018 to Dec 2018
Capital Campaign Anticipated in Next 5 Years? Yes
State Registration Yes
CEO Comments Our residential facility began operation on Aug 29th, 2016. At this time we do not have a full year's worth of expense data, but we believe our budget projections for expenses based on 6 months of information is accurate.
Address 110 E. Third Street
Primary Phone 859 229-4190
CEO/Executive Director Lisa Anne Satin
Board Chair Susan Parker Weatherford
Board Chair Company Affiliation Medical Office Manager